To avoid over-serving, what should a server do?

Encouraging customers to drink responsibly is essential because it promotes a safe and enjoyable environment for everyone involved. This approach allows servers to engage with patrons in a manner that fosters awareness of their consumption levels, helping to prevent over-serving. By emphasizing responsible drinking, the server can reinforce positive behaviors and create an atmosphere where customers feel supported in making better choices regarding their alcohol intake.

In contrast, serving drinks only to established customers could lead to favoritism and does not inherently address the issue of responsible drinking. Limiting drink sizes to small portions may help, but without the right messaging, it could also frustrate customers and not fully address their drinking behavior. Lastly, neglecting to pay attention to a patron's state poses significant risks, as it disregards the crucial responsibility that servers have to ensure the safety of their guests.