What should a bartender do if they suspect a patron is impaired?

When a bartender suspects that a patron is impaired, refusing service and documenting the situation is the most responsible and appropriate action. This choice is important for several reasons.

First, serving an impaired patron can pose significant safety risks, not only to the patron themselves but also to others in the establishment and on the road if they choose to drive. Bartenders have a legal and ethical obligation to promote responsible drinking and ensure the safety of all guests.

Second, documenting the refusal of service provides a clear record of the bartender's actions, which can be crucial for any potential legal consequences that may arise from serving an intoxicated patron. Documentation helps protect both the bartender and the establishment by demonstrating that they took the necessary steps to refuse service when needed.

Additionally, this action cultivates a culture of responsibility within the establishment, reinforcing the importance of monitoring patrons' behavior and ensuring that all customers can enjoy a safe and responsible drinking environment.

In contrast, serving more drinks cautiously, continuing normal service, or seeking guidance without taking immediate action could lead to negative outcomes, such as an impaired patron leaving the venue and potentially causing harm to themselves or others. Therefore, the proactive approach of refusing service and documenting the situation is essential in such circumstances.