What should establishments do to protect against liability?

Implementing and reinforcing clear service policies is essential for establishments to protect against liability. Such policies provide a structured framework for staff to follow when serving patrons, which can include age verification protocols, responsible alcohol service, and procedures for handling intoxicated customers. This not only helps in adhering to local laws and regulations but also establishes a standard of care that can significantly reduce the risk of incidents that lead to legal claims. Clear policies can help staff to navigate potentially risky situations effectively and empower them to make informed decisions regarding service.

On the other hand, allowing any patron to enter freely can lead to challenges in maintaining a safe environment and complying with regulations. Serving drinks without restrictions based on time can contribute to excessive drinking, increasing liability for the establishment. Posting obscure and difficult-to-read signs does not effectively communicate policies or important information to patrons, rendering them ineffective in protecting the establishment. Thus, reinforcing clear service policies stands out as the most effective strategy for liability protection.