When serving a customer who is tipping well and being pleasant, what should you avoid doing?

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Pouring a customer a stronger drink when they are tipping well and being pleasant is generally not advisable for several reasons. First, it may lead to over-serving, which can compromise the customer's safety and well-being. Responsible serving practices are essential in the hospitality industry to ensure the health and safety of patrons. Additionally, it can create an expectation of receiving more than what is appropriate, potentially leading to issues with other guests or creating an uncomfortable environment.

Offering complimentary drinks, acknowledging their generosity, or thanking them, on the other hand, can be seen as positive reinforcement for their good behavior and can contribute to an overall enjoyable experience for the customer. It also fosters a sense of appreciation and encourages repeat visits. Therefore, maintaining a professional and responsible approach is crucial when serving customers, even those who are generous tippers.

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