Which action is appropriate when checking a customer's ID?

Verifying all details thoroughly when checking a customer's ID is essential for several reasons. Firstly, it ensures compliance with legal and regulatory requirements, particularly in industries such as hospitality and retail, where age verification is critical for serving alcohol or restricted products. Thorough verification involves checking the validity of the ID, confirming that the name, date of birth, and photo match the customer presenting it, and ensuring the ID has not expired or been tampered with.

Additionally, this careful approach helps prevent fraud and reduces the risk of liability for businesses. If an establishment fails to properly verify IDs and serves an underage customer, it may face legal consequences, fines, or damage to its reputation. Thorough verification thus supports responsible service practices and enhances security measures within the establishment.